Legal

Refund Policy

Last updated: November 4, 2026

Template. Fill in the highlighted fields and have this text checked before you start selling. EU law requires you to show who the seller is (name and address) even if the brand itself is anonymous.

Digital product: instant delivery

Hormonal Optimization: The Complete Course is digital content that is delivered immediately after payment. At checkout you agree that delivery starts straight away and you acknowledge that you therefore lose your 14-day right of withdrawal once the download is made available (Article 16(m) of the EU Consumer Rights Directive).

When you can get a refund

The file is damaged, incomplete or cannot be opened and we can't fix it by sending you a new copy.
You were charged twice or charged an incorrect amount.
Your payment went through but you never received access to the download.

In those cases, email support@example.com within 14 days of purchase with your order e-mail address and a short description. We aim to reply within [2] business days. Approved refunds are made via Stripe to your original payment method.

Your legal rights

Nothing in this policy affects your statutory rights as a consumer, including your rights if the digital content does not conform to the contract.